Delete Your Account
You can delete your Sparkplate account at any time. Here's how, and what happens to your information.
Delete your account in the app
- Open Sparkplate and sign in.
- Go to your Profile, then Settings.
- Scroll to the bottom and tap Delete Account.
- Confirm both prompts. Your account is deleted right away and you'll be signed out.
Delete your account by email
If you can't access the app, email support@sparkplateapp.com from the email address on your account with the subject "Delete my account." We'll confirm it's you and delete the account within 30 days.
What gets deleted
- Your profile, photos, dishes, and account details
- Credential documents submitted for verification
- Your location settings
What may remain
- Reviews you wrote may stay visible with your name removed, so other users' review histories stay accurate.
- Messages you sent may remain in the other person's conversation.
- Safety records, such as reports and suspension history, may be kept for a limited time for fraud prevention and legal reasons.
- Deleted information may remain in secure backups for a short period before being overwritten.
Personal information is deleted within 30 days of your request. For full details, see our Privacy Policy.