Support

Need help with Sparkplate? We're here.

Contact us

Email support@sparkplateapp.com and we'll get back to you as soon as we can.

To report a user, message, or review, use the Report option in the app so we can see exactly what you're reporting. In an emergency, contact local authorities first.

Common questions

How do I pay a cook? Sparkplate doesn't process payments. Once you've connected with a cook, you two agree on the price and how payment will be made.

Can cooks message me first? No. Only customers can start a conversation, so you'll only hear from cooks you've reached out to.

Why do I have to leave a review? Reviews keep the community honest. After every deal, both the cook and the customer review each other, with real photos of the food.

What does "Professional Chef" mean? Professional Chefs have submitted credentials, such as a culinary certificate or proof of professional experience, which we've reviewed. Home Cooks and Home Bakers cook from their own kitchens.

How do I delete my account? See how to delete your account.

Where can I read your policies? Read our Privacy Policy and Terms of Service.